How to set up a custom Lost Pet Alert
Follow these easy steps:
1. You must be logged in to the website. Please log in HERE.
2. Click 'Raise an Alert' under your pet's profile picture.
3. Click 'Confirm' to confirm the address your Pet Alert will be centred on. (You can change the address)
4. Click on 'Custom Search'
5. Move the sliders which will change the coverage areas.
Blue circle (top slider) - Pet Professionals (like vets, pounds, and etc.) and our Private Members. We send them emails/sms/phone calls depending on their preference
Red circle (bottom slider) - General Public. We send them phone calls/sms.
7. Click 'Issue Alert'
8. Fill out your card details.
9. Use the promo code field if you were given a promo code (click Apply Code and see the price change). Skip this field if you do not have a promo code.
10. Click 'Pay Now' and your Pet Alert dispatch should start shortly.
HAVE MORE QUESTIONS?
Please refer to our FAQ page or navigate to: